- 3 secciones
- 30 lecciones
- 10 semanas
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- CUSTOMER COURTESY and RESPONSIBILITIES11
- OUR DAY AT THE STORE5
- Video Training17
- 7.0Daily Briefing
- 7.1Cleaning Tables with Guests
- 7.2Cleaning Tables without Guests
- 7.3The Posture
- 7.4Verbal Communication, Verbal Language
- 7.5Body Language Communication
- 7.6The Service Sequence
- 7.7Welcoming the Guest
- 7.8Table Presentation
- 7.9Taking an Order
- 7.10Bringing Drinks to the Table
- 7.11Order Handling and Table Preparations for Receiving and Products
- 7.12Order Delivery/ Satisfaction Check and Plate Removal
- 7.13Offering and Serving Dessert
- 7.14Presenting the Check and Payment
- 7.15Saying Good Bye to Customers
- 7.16Capacity of Information
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Saying Good Bye to Customers
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